Privacy Policy
Last Updated: 07 July 2026
Welcome to Working Hands. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, or any services provided by Working Hands.
1. Information We Collect
We may collect the following information:
- Name
- Mobile Number
- Email Address
- Residential or Service Address
- Location (when required for service booking)
- Booking & Service History
- Payment Information (processed securely through payment partners)
- Device, Browser and IP Address
2. How We Use Your Information
- To process service bookings.
- To assign verified professionals.
- To provide customer support.
- To improve our platform and services.
- To send booking confirmations and service updates.
- To prevent fraud and ensure platform security.
3. Information Sharing
We only share necessary information with verified service professionals, payment gateways, technology partners, and government authorities where legally required. We never sell your personal information to third parties.
4. Service Professionals
Service providers registered with Working Hands may submit identity, address, bank, and verification documents. These documents are used only for verification, compliance, and maintaining platform safety.
5. Cookies
Our website may use cookies to improve user experience, remember preferences, analyze website traffic, and enhance platform performance.
6. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no online system can guarantee absolute security.
7. User Responsibilities
- Provide accurate information while booking services.
- Maintain confidentiality of your account credentials.
- Immediately report any unauthorized account activity.
8. Your Rights
You may request to:
- Access your personal information.
- Correct inaccurate information.
- Delete your account where applicable.
- Contact us regarding privacy-related concerns.
9. Third-Party Services
Our platform may contain links or integrations with third-party services, including payment gateways and map services. Their privacy practices are governed by their respective privacy policies.
10. Changes to This Policy
Working Hands reserves the right to modify this Privacy Policy at any time. Updated versions will be published on this page with the latest revision date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Working Hands
Email: support@workinghands.in
Phone: +91 XXXXXXXXXX